Course Selection Troubleshooting
We apologize for the inconvience and difficulty you are experiencing. Here are a couple of things to try.
If the drop-down menus aren't displaying when you click the arrow...
Fill out the form in order
Some drop down menus are dependant on selections made earlier on the form. For example, school divisions won't display until you've selected your school type. If you continue to get an error, it may you need to update your PDF reader.
Download the latest version of Adobe Reader
The course preferences form utilizes functionality available in Adobe Reader. While other PDF readers will be able to display the form, many will not generate the drop down menus correctly as they are created using javascript and based on earlier responses on the form.
Save the form to your computer and open it using Adobe Reader
The plug-in that you are using to view PDFs inside your browser may not be compatible with the functionality of this PDF. (If you install the latest version of Adobe Reader, it will install the latest Adobe plug-in.) The form can be saved (right click on the link), opened using Adobe Reader, and then submitted.
Use a "dumbed down" version of the form
If neither of the above solutions work, you can use one of the following versions of the preferences form. (Humanities students | Visual & Perfroming Arts students) Basically, these do not rely on javascript and are more compatible with non-Adobe PDF readers. Some fucntionality is lost (like displaying the course titles after you make a course ID selection), but the end result will be the same.
If you are having trouble submitting the completed form...
Be sure all required fields are complete
For most systems, required fields will be highlighted with a red border. (cf. Nickname is not a required field, but First Name is.)
Save the completed form to your computer and attach it manually
The PDF is designed to be able to save data typed into it. The submit button at the bottom (or top) of the page will create an email addresed to the Governor's School office (using the "mailto:" command), and automatically include the completed form as an email attachment. However, if you use your browser to access your email, the mailto command will not work and you will need to attach the completed form to an email you create yourself. Thus:
- save the completed form on your computer (don't rename it, just save it someplace where you can find it)
- open up your email and compose a message to govschool@cnu.edu (this link uses the mailto command and if it works for you, then the submit button should work, too....)
- give the message a useful subject (e.g. Course Preferences form)
- attach the saved form to your email message
- send it!
And of course, as a "last resort" simply make your selections on those color paper forms and mail them in.
Please DO NOT put your selections in the body of an email. In processing the course preferences of 400 students, it is easier to either deal with color coded hard copies, or electronic submissions using the PDF.
If you have a difficulty not addressed here, feel free to post it on the discussion board. We will continue to update this page based on issues and suggested work-arounds gleaned from all sources. Thanks!